Website T&C’s and Privacy Statement2020-05-29T13:43:03+00:00


AUDIOLOGY PLANET does not collect personally identifiable information about individuals other than where this information is provided to AUDIOLOGY PLANET voluntarily. Personally, identifiable information on individual users will not be sold or otherwise transferred to third parties without the approval of the user at the time of collection. At such point of collection, the user will have the opportunity to indicate that it does not want their information passed on.  AUDIOLOGY PLANET reserves the right to contact an individual who has provided information about the promotion of events or other related matters, invitations to join AUDIOLOGY PLANET and in addition, it may contact members about any information that AUDIOLOGY PLANET considers relevant to the profession or membership.

AUDIOLOGY PLANET may wish to perform statistical analyses of website interest and use of the various areas of the website and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners, but no users will be personally identified.

In the event that AUDIOLOGY PLANET asks a third party to undertake work on its behalf, it shall request that that third party will make this clear to AUDIOLOGY PLANET users and will publish their privacy policy.

When users voluntarily disclose any personally identifiable information on any bulletin board or forum areas of the AUDIOLOGY PLANET website, that information, along with information disclosed in the user’s publication, can be collected and used by third parties and may result in unsolicited messages from other users of the forum or bulletin board or third parties. AUDIOLOGY PLANET is unable to control such use.

If the information is disclosed for participation in any survey some of this survey data is held on servers located in the USA or elsewhere by survey partner companies, AUDIOLOGY PLANET is unable to control such use.

Data may be automatically collected through the standard operation of AUDIOLOGY PLANET’s internet servers or by use of “cookies.” “Cookies” are small text files used to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile data that will permit improvements and targeted advertising. If a user does not want information collected through the use of cookies, most browsers allow the user to deny or accept the cookie feature.

AUDIOLOGY PLANET reserves the right to change this policy at any time by posting a new privacy statement on its website.

General Terms and Conditions

These General Terms and Conditions apply to everyone who accesses this website. If you do not wish to be bound by these Terms and Conditions, you may not access this website.

Welcome to the AUDIOLOGY PLANET website. If you should have any queries please contact us by emailing to or write to us at Audiology Planet, 39 Redbud Road, Tonbridge, Kent UK TN9 1FX

All intellectual property rights in the design, content and arrangement of this website, its text and graphics, software or underlying source code, and all other material on this site are reserved to AUDIOLOGY PLANET and our technology providers.

We take every reasonable precaution and care in compiling and updating this website. However, we do not make any guarantee (express or implied) with respect to the content or operation of this website. We do not guarantee that use of this website will be uninterrupted or error-free.

Your use of this website and the information contained in it are done so entirely at your own risk. We do not accept any liability for any loss or damages, whether direct or indirect, that you may suffer as a result of your use of this website or your reliance upon the content of this website. This includes, but is not limited to, computer service or system failure or interruption, computer viruses or other harmful components, breaches of security or unauthorised use of the system.

Except as required under law, neither AUDIOLOGY PLANET nor any of its service providers will be liable for any injury, loss, claim, damage, purely financial losses (including, but not limited to lost profits or lost savings), or indirect or consequential damages of any kind arising out of use of this website.

AUDIOLOGY PLANET is not responsible for the content of any other websites accessed through any link to be found on the website. The content of this website, any dispute arising out of the website, and your relationship with AUDIOLOGY PLANET are governed by English law and shall be subject to the exclusive jurisdiction of the English courts. This site is operated from the UK. If you access this site from outside the UK, you are responsible for compliance with any applicable local laws.

We have the right to change these Terms and Conditions from time to time without prior notice and we will amend the changes on this page.

Access to, or use of, some parts of the AUDIOLOGY PLANET website are password protected and are for the use of customers who have joined AUDIOLOGY PLANET in an event or clinic.  Any rights conferred upon you by these Terms and Conditions shall only come into effect whilst your fee is fully paid.  Some parts of the site are only accessible by people who have registered with Audiology Planet from the website.

As an AUDIOLOGY PLANET customer, you may search, view, copy and print out materials for your own non-commercial use. When using information from the website, you accept that the information available on the website is proprietary. Accordingly, you may not divulge such information to a third party in circumstances where they effectively receive some or all of the benefits of an Audiology Planet customer without paying the applicable fee. AUDIOLOGY PLANET reserves the right to account to you for an additional fee should you seek to contravene this term.

You may not sell or publish in hard copy or electronic format, including on your own internet site, information obtained from the AUDIOLOGY PLANET website except where otherwise stated.

When you register as an AUDIOLOGY PLANET customer, you may be asked to create an account and provide AUDIOLOGY PLANET with certain information including a valid email address. You are responsible for maintaining the confidentiality of your customer account, including your password and other account access information as applicable. You acknowledge, accept and agree that you are solely responsible for the form, content and accuracy of any profile, CV or material provided within your membership application or subsequently added to the site by you.

As an AUDIOLOGY PLANET customer, you must not disclose your passwords to any third party, and you must take reasonable steps to ensure that no-one else uses the AUDIOLOGY PLANET website in your name. You are liable for activities conducted through your password, whether authorised or not until you have notified AUDIOLOGY PLANET of such unauthorised use and AUDIOLOGY PLANET has cancelled the passwords.

AUDIOLOGY PLANET reserves the right, to be exercised in its sole discretion, to terminate or restrict your access to this site, or part of this site, at any time and without notice.

AUDIOLOGY PLANET reserves the right, to be exercised in its sole discretion, to at any time and without notice withdraw or remove from the AUDIOLOGY PLANET website any information (including forum postings) or link to any site containing information, which appears to AUDIOLOGY PLANET to be defamatory, obscene, an invasion of privacy, an infringement of any relevant intellectual property right, including copyright, or which is unlawful, contrary to good practice in the relevant industry or otherwise likely to involve AUDIOLOGY PLANET in civil or criminal liability.

As an AUDIOLOGY PLANET customer, you are solely responsible for any postings you make in the Discussion Forums on the AUDIOLOGY PLANET website.

AUDIOLOGY PLANET is not to be considered to be an employer with respect to your use of the AUDIOLOGY PLANET website and AUDIOLOGY PLANET shall not be responsible for any employment decisions, for whatever reason, made by any entity posting jobs or responding to the same on the AUDIOLOGY PLANET website.

AUDIOLOGY PLANET operates a policy of continuous improvement and welcomes any suggestions or comments in this respect although any comments, suggestions or submissions (including their subject matter) shall become the exclusive property of AUDIOLOGY PLANET on its receipt by AUDIOLOGY PLANET. This may mean that from time to time elements of the website may be withdrawn, removed, altered or added to. 

Standard Terms for the Purchase of Online and Taught Courses

These terms and conditions apply to Services provided by Audiology Planet (trading name for Ace India Ltd, company Registration No: 06093925. Registered Office: c/o Sipher Accounting & Tax, Regus House, Victory Way, Crossways Business Park, DARTFORD, Kent, DA2 6QD) and henceforth referred as ‘we’or ‘us’  (“Audiology Planet” or “we” or “us”).

You may contact us on and/or +44 330 2233 453.

These terms and conditions are in addition to the Website Disclaimer and apply to the sale of any Online Course and/or Taught Course.  Please read these terms and conditions carefully before purchasing an Online Course and/or Taught Course and print off a copy for your records.

If there is any conflict between our Website Disclaimer, these terms and conditions and any Course Specific Terms and Conditions which might apply to a specific Online Course or Taught Course then the conflict shall be resolved by applying the following order of priority:

  1. Course Specific Terms and Conditions;
  2. These Standard Terms for the Purchase of Online and Taught Courses;
  3. Website Disclaimer.

For purchases via our website, by clicking on the “Accept” button you agree to the terms of this agreement which will bind you. If you have applied for the course via an application form send to us, you agree to the terms of this agreement which will bind you.  If you do not agree to these terms and conditions you must cease to continue to purchase any Services from us.

  1. Definitions

“Confidential Information” means information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business, clients, suppliers, finances and other areas of the other party’s business or products, including, without limitation, the Course Materials, but does not include information in the public domain other than through the default of the party disclosing the information, information required to be disclosed by any court or regulatory authority, or any information already in the possession or control of the disclosing party.

“Course Materials” means the information provided by ‘us’ to accompany a course provided as part of the Services in hard copy or electronic form.

“Fees” means the fees paid by you to Audiology Planet for the Services.

“Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, designs and registered designs, trademarks, rights in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.

“Online Course” means the delivery by us of an online course pursuant to which you learn course materials remotely.

“Services” means the provision of the Online Course and/or the Taught Course and/or the Course Materials together with such other services as agreed from time to time and purchased by you through the Website or by telephone.

“Taught Course” means a course taught by us in a classroom setting to which you attend in person.

“Website” means

“you” means the individual purchasing the Services.

  1. The Services

2.1. A description of the Services together with the dates on which the Services will begin are available on our Website.  We will provide the Services with reasonable care and skill in accordance with the description set out on the Website.

2.2. We reserve the right to vary or withdraw any of the Services described on the Website without notice.

2.3 We expect you to confirm that the Services you are purchasing will meet your needs.  We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.

  1. Ordering Services

Purchasing Services via the Website

3.1. In order to purchase any of the Services on-line you must register for an account with us via the Website.  If you already have an account with us you can log into your account using your user name and password.

Purchasing Services via the email

3.2. To purchase a Service over the email, please email us at or You do not need to have registered for an account with us to purchase any of the Services over the telephone. You must, however, register for an account with us to access your course on-line.

3.3. When you place an order for a Service via the Website, or email you are offering to purchase the Services on these terms and conditions.  Audiology Planet reserves the right to cancel or decline your order or any part of your order at any time until it has been confirmed in accordance with clause 3.5 below.

3.4. Following receipt by us of your order for Services via the Website or via the email we will contact you confirming receipt of your order.

3.5. A legally binding agreement between us and you shall come into existence when we have :
(a)    accepted your offer to purchase Services from us by sending you an email confirming the purchase; and
(b)    received payment of the relevant Fees from you in accordance with clause 5 below.

3.6. Where your order consists of multiple Online Courses or multiple Taught Courses , each individual course will be treated by us as a separate offer to purchase.  Acceptance of your offer to buy one or more courses will not be acceptance by us of your offer to purchase any other courses which make up your order.

3.7. Audiology Planet does not and is not responsible for booking any examination with any professional body or examination board.  It is your responsibility to ensure that you book prior to the relevant closing date any exam necessary that you wish to take and which may or may not be associated with the subject matter of the Services provided to you by ‘us’

  1. Cancellation and Variation

4.1. Subject to clause 4.2 below, where we have accepted / confirmed the Services being purchased by you and formed a legally binding agreement with you in accordance with clause 3.5 above, then you are permitted within 14 working days starting on the day after the date we have concluded our agreement in accordance with clause 3.4, to cancel your purchase of the Services.

4.2. If you have purchased an Online Course and have already accessed, downloaded or received all or part of the Online Course and/or started to use that Online Course then you shall have no right to cancel your order.

4.3. Notwithstanding clause 4.1 there is no other right to cancel or vary your purchase of Services and any other cancellation and / or variation of course dates will be at the entire discretion of Audiology Planet.

  1. Fees

5.1. The Fees for the Services shall be as set out on the Website or as told to you over the email at the time you placed an order for them.

5.2. Unless otherwise specified at the time you purchase the Services the Fees are exclusive of VAT or other local taxes, the cost of some Course Materials and any delivery costs payable in respect of the delivery of Course Material to you.  Each of these costs will be set out in the Website or told to you over the telephone prior to your purchase the Services.

5.3. Save where specifically stated otherwise on the Website, all Fees shall be exclusive of any amounts payable to any professional body for registration and examination entry.  These are payable by you directly to the relevant professional body or examination board and we accept no responsibility or liability for your failure to book your exam with the relevant professional body or examination.

5.4. Fees for the Service selected by you on the Website or purchased over the telephone shall be debited from your credit / debit card at the time of purchase.  Fees must be paid in full prior to you attending any Taught Course or accessing any Online Course.

5.5. Any fees charged by your debit or credit card provider in connection with your purchase of Services are for your own account and Audiology Planet shall not be responsible for these.

5.6. You shall be responsible for all costs you incur in connection with your attendance at any Taught Courses or your access onto any Online Course.

  1. Liability

6.1. No part of the provision of the Services shall be deemed to be, nor is it intended to be, nor should it be taken to be, the provision of investment advice.

6.2. Although Audiology Planet aims to provide the Services to the highest standards of the industry, neither it, nor its trainers accept any liability for (i) any inaccuracy or misleading information provided in the programmes or Course Materials and any reliance by Client on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement.

6.3. Except to the extent that they are expressly set out in these terms and conditions, no conditions, warranties, or other terms shall apply to the Services.  Subject to clause 6.5 no implied conditions, warranties or other terms apply (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description).

6.4. Subject to clause 6.5 below, Audiology Planet’s total liability arising from or in connection with these terms and conditions and in relation to anything which we may have done or not done in connection with these terms and conditions and the delivery of the Service (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the Fees received by us in connection with the relevant Online Course or Taught Course in relation to which a dispute has arisen.

6.5. Nothing in this Agreement shall exclude or limit Audiology Planet’s liability for (i) death or personal injury caused by negligence, (ii) fraudulent misrepresentation or (iii) any other matter which under English law may not be limited or excluded.

6.6. No claim may be brought more than six months after the last date on which the Services concerned have finished or ceased to be provided by us.

  1. Intellectual Property

7.1. All Intellectual Property Rights in the Course Materials, Online Courses and the speeches made by trainers at the Taught Courses are, and remain, the intellectual property of Audiology Planet or its licensors, whether adapted, written for or customised for the Client or not.

7.2. You are not authorised to:-

(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Course Materials without prior written permission;

(ii) record on video or audio tape, relay by videophone or other means the Online Course or Taught Course given

(iii) use the Course Materials in the provision of any other course or training whether given by us or any third party trainer;

(iv) remove any copyright or other notice of Audiology Planet on the Course Materials;

(v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of the Online Courses.

Breach by you of this clause 7.2 shall allow us to immediately terminate these terms and conditions with you and cease to provide you with any Services, including but not limited to access to the Online Courses.

7.3. In consideration of the Fees paid by you, we grant to you a limited, non-transferable, non-exclusive licence to use the Course Materials and the software in respect of the Online Course for the sole purpose of completing the Online Course and / or attending the Taught Course.

  1. Confidentiality

8.1. Each party shall keep the other party’s Confidential Information strictly confidential and not use it otherwise than for the purposes of these terms and conditions, and shall return it on demand and not retain copies of it.

8.2. Either party may disclose Confidential Information to its legal and other advisors for the purposes of obtaining advice from them.

8.3. This clause shall continue notwithstanding termination of these terms and conditions.

  1. Termination

9.1. We shall be entitled to terminate these terms and conditions and cease to provide you with any Services with immediate effect in the event that you:

  1. fail to pay when due your Fees;
  2. act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee of Fitch Learning Ltd, any teacher or lecturer who provides the Taught Courses or any student who attends any Taught Course;
  3. cheat or plagiarise any work which you are required to prepare or submit in connection with the Services or during any examination taken in connection with the Services;
  4. steal or act in fraudulent or deceitful manner towards us or our employees or any other students who may be on our premises or attending our Taught Courses;
  5. intentionally or recklessly damage our property or the property of our employees or other students attending our premises;
  6. are intoxicated through alcohol or illegal drugs while on our premises;
  7. commit any criminal offence committed on our premises or where the victim is our employee or student;
  8. are in breach of these terms and conditions.

9.2. On termination clause 6 (liability), 7 (intellectual property rights), 8 (confidentiality) and 10 (restrictions) shall continue notwithstanding such termination.

  1. Assignment

Any Services provided by us under these terms and conditions are personal to you and cannot be transferred or assigned to any other person.

We shall be entitled to assign these terms and conditions to any other company without prior notice to you.

  1. Entire Agreement

These terms and conditions, together with the Website Disclaimer and Course Specific Terms and Conditions are the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. You confirm that you have not relied on any representations in entering into these and any other terms and conditions with us.  Nothing in this clause or terms and conditions shall limit liability for any fraudulent misrepresentation.

  1. Force Majeure

Audiology Planet shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes, delay caused by transport disputes, failure to provide a course caused by a death in the trainer’s family, illness of the trainer, Government edict or regulation.

  1. Assignment

We may assign, transfer, sub-contract any of our rights or obligations to any third party at our discretion.

  1. Data Protection

14.1 The nature of the Services provided by us means that we will obtain, use and disclose (together “Use”) certain information about you (“Data”). This statement sets out the principles governing our Use of Data. By purchasing the Services you agree to this Use.

14.2 When you register with us you will need to provide certain Data such as your contact details and demographic information. We will store this Data and use it to contact you, provide you with details of the Services you have purchased and otherwise as required during the normal provision of the course.

14.3 We may also use the above Data, and similar Data you provide us in response to surveys, to aggregate user profiles and, unless you click on the relevant button on the Registration Form, provide you with communications. We will not pass any personal data onto anyone outside of Fitch Learning Ltd,

14.3 To enable us to monitor and improve our Services, we gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Website you visit.

14.4. We use information such as your User ID, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to relevant products. We will only read cookies from your cookie file placed there through your web browser’s interaction with the Website.

14.5. Our products may link to third party websites and we are not responsible for their data policies or procedures or their content.

14.6. Audiology Planet endeavour to take all reasonable steps to protect your personal Data including the use of encryption technology, but cannot guarantee the security of any Data you disclose. You accept the inherent security implications of being and transacting on-line over the internet and will not hold us responsible for any breach of security.

14.7. Audiology Planet may supplement the information that you provide with information we receive from third parties, such as exam registration bodies or your employer.

14.8. If you wish to change or update the data we hold about you, please e-mail or contact us on +44 330 2233 453

  1. Law and Jurisdiction

This Agreement is subject to English law and the parties submit to the exclusive jurisdiction of the English courts in connection with any dispute hereunder.

  1. Notices

You can contact us by any of the following methods:


Post: Audiology Planet, c/o Sipher Accounting & Tax, Regus House, Victory Way, Crossways Business Park, Dartford, Kent, DA2 6QD

Telephone: +44 330 2233 453